Active incident? Start with triage, containment, and evidence preservation.
Calm, credible, evidence-driven incident response for IT, OT, and hybrid environments. Containment first. Then investigation. Then recovery.
Immediate Actions
What to do right now
Isolate affected systems — do not power off.
Preserve logs and evidence. Do not wipe or reimage yet.
Document timeline of known events.
Notify internal leadership and legal.
Do not pay ransom without expert guidance.
Do not communicate on potentially compromised channels.
Why PacSec
Incident response built for consequence
Operator-Led Response
Mission-informed leadership and qualified delivery resources assigned according to the approved contract scope.
OT-Aware Procedures
Response procedures that prioritize safety, operational continuity, and evidence preservation in industrial environments.
Evidence Chain Integrity
Forensic collection and chain of custody maintained to support legal and regulatory requirements.
Intelligence-Driven
Threat actor attribution, TTP mapping, and defensive intelligence integrated into response.
Response Phases
What happens after you engage us
Sequence and timing are established in the applicable engagement agreement.
Triage & Contain
- Initial assessment call
- Scope and severity determination
- Containment guidance
- Evidence preservation instructions
Investigate & Stabilize
- Remote forensic collection initiated
- Threat actor TTP identification
- Lateral movement assessment
- Communication plan established
Eradicate & Recover
- Root cause identified
- Eradication plan executed
- Recovery procedures initiated
- Monitoring enhanced
- Incident report drafted
Engagement Models
Retainer or on-demand
Retainer
Pre-planned engagement procedures, readiness exercises, and retainer arrangements. Response availability, service levels, and commercial terms are established in the applicable engagement agreement.
Active Incident
Incident engagement covering triage, containment, investigation, and recovery. Availability and timing are established in the applicable engagement agreement.
FAQ
Common questions
Don't wait for the breach to plan your response.
Whether you need an active incident response or want to establish a retainer — engage PacSec now.